Being a member of the quality team, you are working with a member of HR to create a quality improvement strategy and training for the hospital. This training will engage the healthcare staff in promoting diversity and inclusion in healthcare to improve patient satisfaction and employee satisfaction.
Develop a PowerPoint presentation (using speaker notes for each slide or voiceover narration) that will be presented to the Director of Quality. Include the following information in the training:
Clear and thorough explanation of one quality improvement goal and one quality improvement objective addressing cultural competence in healthcare. Provided multiple supporting rationales for the goal and objective.
Comprehensive list of at least three initiatives designed to meet the quality improvement objective. Included multiple examples for each item on the list.
Clear and thorough training plan. Included comprehensive descriptions with multiple supporting examples for each sub-bullet.