TextBook: Please see attachment.
Chapter 6 – Review the section on Balanced Scorecards and discourse (p. 156 – 158). Answer the following:
1) Explain how balanced scorecards impact discourse.
2) What is Langer’s most important recommendation regarding Balanced Scorecards and discourse between hierarchical levels of the organization?
Submission should be in an MS Word document, one page in length and adhere to APA formatting standards, but no cover page is needed, just an APA formatted reference section with accompanying citations